Frequently Asked Questions
Answers to all your questions about gobaji
From opening an account to withdrawing money via bKash, from cricket betting to claiming bonuses — find detailed answers about everything on gobaji.
gobaji is committed to providing a simple, safe and entertaining online betting experience for players in Bangladesh. On this FAQ page we have provided detailed answers to the most frequently asked questions about account creation, deposits and withdrawals, game rules, bonuses and responsible gaming. If you cannot find the information you need here, contact our 24/7 live chat support — assistance is always available.
Account and Registration
To open an account on gobaji you need an active mobile number, a valid email address and a strong password. You must provide your correct name and date of birth at registration, as this information is checked during identity verification. gobaji is only for people aged 21 or older — please provide accurate age details.
No, only one account per person is allowed on gobaji. If multiple accounts are opened using the same name, mobile number or payment method, all accounts may be suspended and any stored balance may be forfeited. If you run into a problem, contact us directly via live chat.
Go to the gobaji Login page and log in with your registered mobile number or email and password. If you forget your password, use the "Forgot Password" option — a reset link will be sent to your registered number or email. If you have trouble logging in, get help via 24/7 live chat.
gobaji may require identity verification to ensure a safe and fair environment. A photo of your national ID card or passport may be requested before your first withdrawal or if unusual activity is detected on your account. Completing verification quickly makes the withdrawal process smoother. All information is stored on servers secured with SSL encryption.
Core identity information generally cannot be changed after registration, as this helps secure the account. However, to update a payment method or correct contact details, reach out to the support team via live chat. Once your identity is confirmed, they will take the necessary steps.
Deposits and Withdrawals
Deposits from bKash to gobaji are usually instant — in most cases the balance is added within a few seconds to 2-3 minutes. There may be a slight delay outside banking hours or during high-traffic periods. The minimum deposit amount is ৳500. If your deposit does not reflect, contact live chat with your transaction reference number.
Yes, you can deposit and withdraw on gobaji using bKash, Nagad, Rocket and bank transfer. The minimum deposit for each method is ৳500 and the minimum withdrawal is ৳800. Use any method — the process is equally straightforward and secure.
Successful withdrawal requests on gobaji are usually processed within 10 to 45 minutes. If identity verification is complete and wagering requirements are met, it may be even faster. Your first withdrawal may take a little longer due to the verification process.
gobaji does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad or Rocket may have their own transaction charges, which apply according to those services' own terms. For bank transfers, check your bank's fee policy.
Common reasons for a rejected withdrawal include: incomplete identity verification, unmet bonus wagering requirements, or mismatched payment details. Contact live chat or email [email protected] to find out the reason. The support team is ready to resolve it quickly.
The minimum deposit is ৳500 and the minimum withdrawal is ৳800. Maximum limits may vary depending on your account level and the payment method used. VIP members generally enjoy higher transaction limits. Contact live chat to find out the specific limits for your account.
Games and How to Play
You can bet on BPL, IPL, T20 World Cup and all international matches in the gobaji cricket section. Bets can be placed before a match starts and during it at live odds. To bet, log in, select a match, choose your preferred market (match winner, top batter, over/under, etc.) and enter the amount. The bet will be confirmed if your balance is sufficient.
In the gobaji slots section you can play all popular slots including PG Soft's Fortune Tiger, Fortune Rabbit and Mahjong Ways. You will also find Pragmatic Play's Gates of Olympus and Sweet Bonanza, JILI's Fortune Gems and Super Ace, and Spribe's Aviator — games from all major providers are available on gobaji. New games are added regularly.
RTP, or Return to Player, is a theoretical percentage that indicates how much a game returns on average over the long term. For example, a 95% RTP means that for every ৳100 wagered, an average of ৳95 may be returned — however, this does not apply to a single session but is an average across millions of rounds. gobaji ensures fair play across all games.
gobaji is fully mobile-friendly — all games can be played directly from the browser on both Android and iOS devices. No separate app download is needed. For the best experience, use a stable internet connection and an updated browser. Live casino and cricket live betting also work well on mobile.
In regular casino games (slots, table games) a computer software generates the result, and they can be played at any time at any pace. In live casino, a real dealer deals cards or spins the roulette wheel in real time, which is viewed via a video stream and played alongside other players. Both types of games are available in the gobaji Casino section.
Bonuses and Promotions
After opening a new account at gobaji, you get a 100% bonus on your first deposit, up to ৳8,000. Example: deposit ৳1,000 and get an extra ৳1,000 bonus, making your total balance ৳2,000. To get the maximum benefit: deposit ৳8,000 or more and receive ৳8,000 bonus, giving you ৳16,000+ in total. The bonus is added to your account automatically.
Wagering requirement means that to withdraw a bonus, you must place bets totalling a specified multiple of that bonus amount. The wagering requirement for gobaji's welcome bonus is 15 times (15x). That means if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before you can withdraw. Once the requirement is met, you can withdraw from your bonus.
By playing regularly at gobaji, you automatically move up in the VIP program — no separate application needed. There are three tiers: Bronze — up to 0.5% cashback per week; Silver — up to 1.0% cashback; Gold — up to 1.5% cashback. You can advance to higher tiers through regular and active play.
VIP members receive cashback on their net losses each week. This is calculated automatically each week and added to the account. Bronze level receives up to 0.5%, Silver up to 1.0% and Gold up to 1.5% cashback. The exact amount depends on the total betting activity for the week.
Generally only one bonus offer can be active at a time. After the welcome bonus requirements are met, you can take part in other promotional offers. Visit the promotions page on the site or ask via live chat to find out about current offers and new promotions. Attempting to claim multiple bonuses at once may cause account issues.
Security & Responsible Gaming
gobaji is a safe and reliable platform. All data and transactions are protected with SSL encryption technology, providing the same level of security as a bank. Personal information is not shared with third parties, and fair play is ensured across all games.
gobaji is intended only for individuals aged 21 or above. Providing false information about your age when creating an account is strictly prohibited. gobaji always verifies identity to ensure the protection of minors. If you suspect someone you know is playing while concealing their age, please notify us at [email protected].
Yes, gobaji places the highest importance on responsible gaming. If you feel that gaming is getting out of your control, you can request a temporary or permanent self-exclusion via live chat or at [email protected]. For more details, visit our Responsible Gaming page.
gobaji offers deposit limits and betting limits as responsible gaming tools. Once a limit is set it takes a little time to take effect, but increasing it takes longer. Using these tools to keep your budget under control is a wise choice. Contact live chat to set them up.
gobaji's support team is ready to assist you in Bengali 24 hours a day, 7 days a week. The fastest response is through live chat. To contact us by email, write to [email protected]. The support team remains active on holidays and at night as well.
If you notice unfamiliar activity on your account, change your password immediately and notify gobaji support via live chat. The support team can temporarily lock the account and will investigate. For your security, use a strong password and do not use the same password anywhere else.
Help Center
Still have questions? Contact support
Our team is always ready to answer any of your questions in Bengali — day or night.
Log in to gobajiFor individuals aged 21 and above only. Play responsibly.